A BCP is aimed at restoring business critical processes, minimising the consequences to employees, customers and image. Even though organisations are never comparable, it can be said that the various plans, that should be made for every single organisation, can be divided into the following aspects:

  • Relocation of workingplaces: by relocating workingplaces it is made possible to create, within the RTO timeframe, an alternative workingplace area, enabling workers on critical business processes to continue these processes.
  • ICT relocation: in the design of an ICT relocation facility, among others, the factors back-up & restore procedures, data communication, replacing computer capacity & storage play a part.
  • Relocation of the primary process: process relocation means the necessary procedures to, within the RTO timeframe, make the business process operational, among which reconstructing lost data and clearing arrears.
    When formulating and implementing the mentioned plans, the factors organisation (who), procedures (how) and facilities (with what) are the starting point:

Material facilities
Material facilities, like relocating the ICT facilities and the workingplace area, are to be described according to their nature and extent.
For instance, how many workingplaces are, when and on what term, available, and for which processes. Also part of the material facilities, is the external storage for back-ups and critical documents.
If the replacement times (purchase and introduction) of certain capital equipment exceed the RTO, measures should be taken in advance to realise these on a shorter term.

Procedural facilities
To the procedural facilities belong procedures for team activation, emergency procedures, manual procedures, relocation procedures, the access procedures of the external storage etc. The relocation procedures consist of activities. The various activities may be interdependent. After all, relocated workingplaces can no sooner be occupied by workers than when they are available; control of the necessary ICT 55 infrastructure can no sooner take place than after it is realised and parts of the ICT infrastructure can no sooner be installed than the arrangement of workingplaces. The alignment of the various procedures and manuals is therefore of great importance.
The instruction details are to be aligned to the knowledge of the workers having to execute the activities and the extent of their ability of having ready knowledge in a stress situation.
The whole of documentation cannot, however, be bulky and impossible to handle, which would, moreover, take to much time to maintain.

Organisational facilities
The organisation on behalf of the Business Continuity Plan consists of the process teams and their team leaders. These are formed by people, playing an active part in limiting the damage consequences and taking care of the process in the alternative location.